- The personal data we collect about you, how we use it, and how we share it;
- Choices available to you regarding the use of your personal data;
- Security procedures in place to protect your personal data; and
- How you can access or correct personal data.
The personal data that Honda Aircraft may collect includes:
- Biographic information, such as names, age, nationality, or date of birth;
- Contact information, such as addresses, telephone numbers, and email addresses;
- Preferences and interests, such as contact preferences, preferred language, or your interest in, personalization of, or purchase of our products and services or similar products or services;
- Credentials, such as usernames and passwords for website accounts;
- Financial data, such as credit card, bank account information, income, and employment;
- Product or service use data, such as device, diagnostic, error reporting, maintenance, telematics, analytics, aggregate, or other information; and
- Other identifying information we may obtain from you, as disclosed in other policies or notices.
A. Providing Products and Services
Honda Aircraft may use your personal data to provide you with our products and services. For example, we may request personal data from you on our various contracts and order forms. To buy products and services from Honda Aircraft, you must provide us with biographic information and financial information. If the product you are purchasing includes personalized features, we may ask you to provide additional information to enable us to fulfill your request.
We may use your contact information to communicate with you about your order of our products or services. Honda Aircraft may also use your personal data to add new features or capabilities to our products or services or otherwise improve them. We may use your personal data to administer your website account with us. We may use your personal data to help us provide after-sales care, such as product servicing, warranties, or recalls. We may also use your personal data to produce aggregate or statistical data about our customers, users, products, services, or industry.
Our legal bases for processing your personal data for the purposes of providing you our products and services is the performance of a contract or to further Honda Aircraft’s legitimate business interests. Our legitimate business interests may relate to fraud detection and prevention, risk assessment, or improvement of our products and services. If you choose not to provide your personal data where it is required as part of a contract for our products or services or to create your website account, we may be unable to provide you with our products or services.
B. Communications and Customer Service
Honda Aircraft may use your personal data to communicate with you and provide you with customer service. For example, we may request personal data from you regarding surveys or contests. We may use survey information for monitoring or improving this website, our services, or products. Additionally, we may use your personal data to respond to inquiries, provide support, address issues or disputes, or otherwise manage our relationship with you. We may merge personal data with other information Honda Aircraft has about you.
Participation in our surveys or contests is voluntary and you may choose to participate and disclose this personal data. We may use your contact information (such as name and shipping address) and demographic information (such as zip code or age) for these surveys or contests. We may use this information to notify the winners and award prizes.
Our legal bases for processing your personal data for communications and customer service purposes are your consent or to further Honda Aircraft’s legitimate business interests, which include continuing and improving customer relations and updating customer details and preferences.
We may use your personal data so that we, or our affiliates, can market, advertise, or otherwise promote products and services that may be of interest to you based on your profile. We may advertise to you on websites or using social media platforms, email, or mail. Unless you ask us not to, Honda Aircraft may contact you in the future to tell you about new products or services. We may use your personal data for website analytics and customer relationship management purposes.
Our legal basis for processing your personal data for marketing purposes is Honda Aircraft’s legitimate business interests relating to marketing, advertising, and promoting our products and services.
D. Legal and Compliance
Honda Aircraft may also use your personal data in connection with our legal or compliance obligations. These obligations may include cooperating or complying with government or law enforcement investigations, litigation, discovery, regulatory requirements, corporate investigations, dispute resolution, or others.
Our legal bases for processing your personal data for legal and compliance purposes is to meet legal obligations in the European Union or legitimate business interests relating to compliance with other local laws that we may be subject to.
In providing you with our products or services, we may share your personal data with our network of dealers, suppliers, and service providers. You may find out more about our dealers on our website. Our service providers may include maintenance service providers, order fulfillment service providers, inventory managing service providers, consultants, insurance providers, outsourcing services service providers, transportation or shipping service providers, financial services providers, payment processing and billing service providers, hotels and similar hospitality service providers, customer service providers, or others.
In providing you with communications and customer service and marketing, we may share your personal data with customer relationship management service providers, advertising and marketing service providers, social media networks (where you use those services to connect with us), prospect generation or qualification service providers, market research and intelligence service providers, and customer insight service providers.
Honda Aircraft may also share your personal data with its employees, parent, affiliates, or subsidiaries such as American Honda Motor Co., Inc., GE Honda Aero Engines, or Honda Motor Co. in Japan. You may find out more about Honda Aircraft’s other affiliates and subsidiaries on Honda’s website.
If you are applying for a job at Honda Aircraft, we may collect information from you, including application information, resumes, and employment records; information received from references; work eligibility and equal opportunity employment information (as required or permitted by applicable law); or others.
We may use your personal data to consider your employment application. Our legal bases for processing your personal data for employment application purposes are your consent and to further Honda Aircraft’s legitimate business interests, which include efficiently running and managing our business and complying with applicable law.
We may share your personal data relating to your application with our employees, affiliates, subsidiaries, suppliers, and service providers, including recruiting service providers, hiring consultants and agencies, information and technology service providers, human resources information system providers, and others. Where permitted by applicable law and with your consent, we may also share your information with background check service providers, drug testing service providers, and others. Please also review additional terms that may apply when you submit your application.
We may use "cookies", web beacons, or similar technologies on our website. A cookie is a piece of data stored on a website visitor's device to help us improve access, use, and security of our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you would not have to enter a password more than once, thereby saving time while on our website. Web beacons are objects embedded into webpages that allow us to monitor site activity. Cookies, web beacons, and similar technologies can also help us track and target your interests so that we can enhance your experience on our website, conduct analytics, determine the effectiveness of promotional campaigns, and direct advertisements or other marketing activities.
We may also collect other automated information from you, such as your browser type and language, your operating system, your Internet Protocol address, the URLs of websites you visited before and after visiting our website, the web search that landed you on our website, and web pages and advertisements you view and links you click on within our website.
Honda Aircraft will not use sensitive data (such as data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership) unless otherwise required or permitted by applicable law.
Honda Aircraft does not knowingly collect or use personal data from or about children.
Depending on the circumstances or applicable law, you may also have the right to lodge a complaint with a local supervisory authority; the right to have Honda Aircraft restrict the processing of your personal data; the right of portability of your personal data; or the right to withdraw any consent relating to the processing of your personal data. Your withdrawal of consent, if any, does not affect the lawfulness of processing based on consent before its withdrawal.
You may opt out of any future emails from us at any time by using the unsubscribe links included in our email communications to you. You may also opt out of other communications from us by contacting us using the information in the “Contact Us” section below.
Honda Aircraft takes reasonable precautions to protect your personal data both online and offline and to keep personal data reliable for its intended use, accurate, current, and complete. We use various security technologies and procedures to help protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. When collecting or transmitting confidential information, such as credit card numbers, Honda Aircraft protects that information through encryption.
Honda Aircraft retains personal data for as long as reasonably required to comply with our legal obligations and in compliance with our data retention policies and procedures. We also retain your personal data for as long as reasonably required for our business purposes, for example to resolve disputes and for the safety, security, and reliability of our products and services.
Only Honda Aircraft associates, affiliates, service providers, or other authorized third parties who need the personal data to perform a specific function (for example, billing or customer service) are granted access to personal data. We have contractual arrangements in place with our service providers so that they only use the personal data that we provide them for the purposes of providing us with their services.
Honda Aircraft is the data controller for the personal data collected on this website. Honda Aircraft may store, access, or use your personal data in the United States, Japan, or in any other country where Honda Aircraft or its parent, affiliates, subsidiaries, dealers, or service providers do business or maintain facilities. We may transfer personal data between different jurisdictions as a result of this storage, access, or use.
Honda Aircraft transfers personal data in compliance with the General Data Protection Regulation and other applicable law. For example, Honda Aircraft uses standard contractual clauses issued by the European Commission for data transfers to data controllers and data processors established outside of the European Union, European Economic Area, Switzerland, and the UK.
Honda Aircraft Company, LLC
Attention: General Counsel
6430 Ballinger Road
Greensboro, NC 27410
Or by email at firstname.lastname@example.org
Or by calling 336.662.0246